Are your sales and customer service teams performing as well as you would like?  If not, before you start recruiting and replacing let 12 training provide your existing team with the skills and knowledge they need to meet your customer’s needs, increase your sales and encourage more customers to come back.

 

12 training’s sales development team all have years of experience in a variety of sales arenas, and will share this knowledge in an enjoyable manner that ensures your staff leave with the confidence to meet your targets and make your customers happy.

 

Much of our sales training is bespoke and will involve a member of the sales development team visiting your site to gain an in depth knowledge of your individual needs. Or if you prefer you can opt for one of our standard “off the shelf” courses:

 

•   Basic telephone skills – for anyone dealing with customers over the telephone
•   Telephone sales – for anyone involved in telesales
•   Face to Face sales – for anyone in sales
•   Closing – How to close a deal
•   Customer Service – for anyone working with the public

 

And many many more

Contact our development team and let us know how we can help you

phone: 0845 605 1212 | e-mail: info@12training.co.uk